__Phillip Shapovalov

__Director General

__Candidate of economic sciences

__

__He has graduated from Donetsk Technical School of Industrial Automatics. Phillip Aleksandrovich has started labour activity as a mining master. Then he was a sailman on ships of the Azov Sea Marine Company. He worked as an expert in the alarm system and communication in the central department store of Donetsk. Later he has graduated from Makeevka Economic-Humanitarian Institute on a speciality “Enterprise economy”. In 2006 he has defended the dissertation and become a Candidate of economic sciences on a speciality “Economy, organization and management of the enterprises”.

__Since 1993 F.A. Shapovalov heads the pharmaceutical company of LLC RPF “Arnica”.

__Prosperity and stability of development of the firm in many respects are caused by harmonious work of the highly professional and amicable collective headed by Phillip Aleksandrovich.

__For today the company is one of the largest pharmaceutical firms of Donetsk oblast and has the developed retail network of drugstores, chemist’s centers and chemist’s booths in Donetsk and Donetsk oblast.

__All drugstores, chemist’s centers and booths meet the strict standards and requirements shown in pharmacy. They are constantly supervised by Donetsk State Inspection under the control of quality of medical products.

__Distinctive characteristic of the pharmaceutical firm “Arnica” is the broadest assortment of offered medicines and the low prices at the guaranteed quality. Staff of drugstores and booths is completed by the qualified pharmacists and pharmaceutists. The personnel of drugstores constantly improves their professional level, take courses of improvement of qualification, visits seminars, conferences. Pharmacists and pharmaceutists of LLC RPF “Arnica” constantly watches novelties at the pharmaceutical market, is easily orientated in available original brands.

__All departments and firm divisions work in their direction, thus closely co-operating among themselves.

__Firm merits are great - LLC RPF “Arnica” repeatedly received awards and appreciation of its work at annual congresses of pharmacy of Ukraine and regular ratings in various nominations.

__Network of drugstores “Arnica” takes the first place in Donetsk oblast in a nomination “the lowest prices” (“Prize of grateful buyers”) and is the owner of diplomas of Donetsk Regional State Administration in other nominations, for example, “Leader of retail pharmaceutical business”, “largest retail network”.

__Among the set of deserved rewards there is a silver stele, given by the International Academic Rating of popularity and quality of the goods and services “Gold Fate” in a nomination “For wide assortment of products, availability of the prices, popularity among buyers, high professionalism in work” (2004).

__In June, 2005 LLC RPF “Arnica” has received gratitude from the state tax administration “For high level of tax culture and diligent performance of tax obligations in 2004”.

__To become a leader in branch and to gain trust of buyers, LLC RPF “Arnica” works today on effective strategy of development and effective model of business management, on service and logistics improvement.

__Strategy of business of LLC RPF “Arnica” provides revenue increase, first of all, at the expense of optimization of parity of price and quality, and also due to creation of new large drugstores.

__To firm has what to be proud about: huge assortment of released medical products, the modern equipment, the arranged premises, allowing to store and release medicines in the conditions most suitable to it, steady authority of suppliers and partners. But the most important achievement - recognition of consumers which among a huge variety of the medical firms, stably choose “Arnica”. “The guarantor of our stability is the unity of views of employees on economic strategy of the firm”, - says the general director Shapovalov Phillip Aleksandrovich.